Sharon Hodgson, Co-Chair of the APPG on Ticket Abuse welcomes recommendation for an investigation by Police and National Trading Standards into compliance of the law by the secondary ticketing market.
Following the publication of the independent review into the secondary ticketing market, the APPG on Ticket Abuse welcomes the recommendation of an investigation by Police and National Trading Standards into the failures to abide by the Consumer Rights Act 2015 by the secondary ticketing market.
The review by Professor Michael Waterson of Warwick University was commissioned by the Government following the passing of the Consumer Rights Act, where Section 94 of the Act called for a review to be undertaken. The review’s report was published today.
The review clearly highlights the dysfunctionality and lack of consumer protection by the secondary ticketing platforms, along with the primary markets, and the need for action to be taken by both platforms and the Government to ensure what the APPG has been calling for: that fans are put first.
This also comes after over 40,000 fans have signed a Parliamentary Petition calling for enforcement of the transparency measures in the Consumer Rights Act and for the identity of sellers to be known when buying tickets.
The call for an investigation by the Police and National Trading Standards is an action that the APPG on Ticket Abuse has called for previously and the APPG welcomes the recommendation from Professor Waterson calling for this to happen, and that the resources for this are found by Government.
Other recommendations in the review include:
- enforcement action to be taken regarding breaches of the transparency measures in the Consumer Rights Act 2015, including an onus on secondary platforms to ensure these measures are being met by sellers;
- that identification of “traders”, or more commonly-known as “power-sellers”, by secondary ticketing markets to be actioned and if action is not taken that the Government should consider a licensing system, and;
- action to be taken by both primary markets to address the issue of ‘bots’.
The review also found that genuine fans are not the main source of business to the resale platforms, which has been the main argument of the four main secondary resale websites.
Sharon Hodgson, MP for Washington and Sunderland West and Co-Chair of the APPG on Ticket Abuse, said:
“It is welcome that we have seen some solid recommendations come out of the Waterson review today, which clearly is calling for fans to be put first within the market, and not be an afterthought. This is a step in the right direction in our cross-party campaign."
“For too long, fans have lacked consumer protections which would reduce the underhand actions of profiteering and fraudulence in the secondary market which sees fans ripped off, that is why it is welcome that Professor Waterson has called for the enforcement of the Consumer Rights Act – which we know has been continuously flouted since it was enacted last year – and for the onus to be on the secondary sites to ensure sellers comply with the transparency measures, instead of washing their hands of this responsibility."
“Now that Professor Waterson has presented his findings to the Government and Parliament, it is time for the Business Secretary and Culture Secretary to ensure these actions are taken forward, and our group of cross-party Parliamentarians will be pushing the Government to make good on these recommendations in the coming months and years.”
To read Professor Waterson’s Review’s report, you can find it at this link: https://www.gov.uk/government/publications/consumer-protection-measures-applying-to-ticket-resale-waterson-review%20
The APPG on Ticket Abuse is Co-chaired by Sharon Hodgson, Labour MP for Washington and Sunderland West, and Lord Moynihan, Conservative Member of the House of Lords. The other officers of the APPG include: Kerry McCarthy MP (Labour), Stephen McPartland MP (Conservative), Nick Smith MP (Labour). For further information about the APPG, please visit its website here: https://appgticketabuse.wordpress.com/news-2
The Parliament Petition can be found here: https://petition.parliament.uk/petitions/128969
Sharon Hodgson, Co-Chair of the APPG on Ticket Abuse welcomes recommendation for an investigation by Police and National Trading Standards into compliance of the law by the secondary ticketing market....
Sharon speaking in the 3rd Day of Queen's Speech Debates on Defending Public Services
Image copyright Parliamentary Recording unit 2016
During the third allotted day for MPs to debate the legislative programme set out in the Queen's Speech, Sharon spoke about defending two of our country's most important public services: the NHS and the BBC.
You can read Sharon's speech in Hansard here: Sharon Hodgson MP Third Day of Queen's Speech Debates on Defending Public Services 23.05.16
Text of speech pasted below:
Sharon speaking in the 3rd Day of Queen's Speech Debates on Defending Public Services Image copyright Parliamentary Recording unit 2016 During the third allotted day for MPs to debate...
Sharon visits Carr Hill Primary in Gateshead to see the Action for Children's Roots of Empathy "tiny teachers" programme.
Image copyright - Action for Children, 2016.
Caption: Catherine Joyce, Action for Children, Katie Cohen – Roots of Empathy, Baby Penelope and mum Lucy Hailes, Joanne Drummond – Carr Hill Primary, 2 Year 4 Roots of Empathy pupils and Sharon Hodgson MP.
25 primary pupils at Carr Hill Primary in Gateshead welcomed Sharon Hodgson MP for Washington and Sunderland West and Shadow Minister for Children into their classroom to find out about their ‘tiny teachers’ programme which has helped the school children to learn about their emotions and the feelings of others.
The programme, Roots of Empathy, encourages children to interact in a nurturing manner by local mams bringing a baby and parent into the classroom. The initiative was introduced to the North East in 2011 by leading UK charity, Action for Children and currently runs in over 20 schools across the North East.
As part of the Roots of Empathy curriculum, a baby and parent visit the class nine times throughout the school year. A trained instructor guides pupils in labelling the baby's emotions, raising levels of empathy amongst classmates and resulting in a dramatic reduction in levels of aggression among school children.
Following the visit, Sharon said:
“I was delighted to be invited along to see first-hand the excellent work done through the Roots of Empathy programme which helps young children develop the soft skills of empathy, nurturing and understanding by engaging with babies and learning firsthand how to read signs of what the baby feels and wants."
“It is important that all children and young people get the opportunity to develop the skills required to live a full and rewarding adult life, and starting from such a young age to develop these skills will only put them in a great position for adulthood and eventual parenthood.”
John Egan, Action for Children’s director of children’s services across the North of England, said:
“We were incredibly pleased to welcome the Shadow Minister for Children to the school today to see our Roots of Empathy programme in action. It’s a big milestone in the month when baby Penelope comes into the classroom as the children are eager to learn and see how she has developed since their last visit."
“Roots of Empathy aims to close the attainment gap for pupils, particularly those in deprived communities. Action for Children commissioned a study last year which revealed that the programme significantly reduces childhood aggression and bullying 76 per cent, with serious results amongst pupils who display higher levels of aggressive behaviour”.
“Programmes like this are vital to ensure we level the playing field for all children however, there is concern that unprecedented cuts to early help will leave things worse for those who need support most. We call on Sharon and other politicians to influence Government to break this cycle.”
Roots of Empathy is an internationally recognised educational programme developed by award winning social entrepreneur, educator, author, child advocate and parenting expert, Mary Gordon, in 1996. Over 800,000 children have taken part in the programme worldwide. Action for Children’s delivery across the North East is supported by the Big Lottery Fund.
About Action for Children
• Action for Children works directly with more than 300,000 children, young people, parents and carers each year. With 650 services throughout the UK we are in communities where you live and work. We help transform the lives of thousands of children and young people each year and we’ve been doing so for 145 years. For more information, visit www.actionforchildren.org.uk or follow us on Twitter @actnforchildren
• Roots of Empathy is an award-winning charitable organisation that offers empathy-based programming for children. Their vision is to change the world - child by child.
Roots of Empathy is considered a model of social innovation and has two programs: a flagship program of the same name for children in primary school (Roots of Empathy) and Seeds of Empathy, its "younger sibling" - a program for children ages three-to-five in early childhood settings. Both programs have shown dramatic effect in reducing levels of aggression among children while raising their social and emotional competence and increasing empathy. For more information go to: www.rootsofempathy.org
Action for Children
Roots of Empathy Twitter
Sharon visits Carr Hill Primary in Gateshead to see the Action for Children's Roots of Empathy "tiny teachers" programme. Image copyright - Action for Children, 2016. Caption: Catherine Joyce,...