Welcome to my contact page.
I'm always interested to hear what people in my constituency are concerned about, and keen to try and help them with problems they may be experiencing with Government Agencies or (where I can) other organisations.
National Government issues
As your MP, I can help you get some advice with problems you may be experiencing with Central Government or take up correspondence with Central National Government Agencies, such as the Passport Office, HMRC, DWP, Jobcentre Plus or the Child Support Agency (CSA).
I can also help with complaints against the NHS, although you do not need to go through an MP's office to contact the Health Service Ombudsman.
I will also try and help you (where possible) get some answers from private companies. However, please be aware, that whilst they are not obliged to respond to me, I have found that most genuine, responsible and customer-friendly companies will always try and address and rectify the problems of their customers - but, unfortunately not all companies will do this.
Please find a link here with advice for using Ombudsman Services: Consumer Group Which? advice on using Ombudsman Services
NB - It is always better if you can put you complaint or problem in writing as this helps to avoid any misinterpretation.
Government Departments, such as HMRC correctly insist on written authorisation for us to correspond on behalf of a constituent.
When it comes to local issues such as planning, anti-social behaviour, local social services or housing, contacting your local Councillor is generally your best route to try first, although I am happy to help with these as well if I can.
You can find out who your local Councillors are here.
Legal and Financial Advice
Please note that neither I, nor my staff are able to provide any financial or legal advice.
The Citizens' Advice Bureau (CAB) may be better-placed to help you on these issues, and you can find your local bureau here.
Contacting me in my Shadow Ministerial capacity
If you are contacting me regarding a specific health case in my capacity as the Shadow Public Health Minister, unfortunately I am unable to respond to your specific case if you are not my constituent. Therefore, I would suggest you contact your own local Member of Parliament, whom you can find on this website by typing in your postcode https://www.writetothem.com and they will be able to help you with your case.
However, if you wish to contact me regarding a Labour public health policy matter, then please e-mail me using the details below. Please specify this in your correspondence.
To get in touch you can fill in the form below, or use the other methods listed below.
Please don't forget to include your full contact details (name, address and postcode), as this allows us to verify that you are a constituent.
There is a very strictly-adhered-to convention at Westminster that Members of Parliament don't intervene in matters affecting the constituents of other MPs; if you're unsure who your MP is, you can check here.
Before you get in touch, you might also like to have a look at my Useful Links page and Useful Advice page, which can point you in the direction of the most appropriate service to address the issue you wish to raise.
I look forward to hearing from you.
Constituency Office postal address: Unit 1, Vermont House, Concord, Washington, NE37 2SQ
Constituency office tel: 417 2000
Westminster postal address: NA
Westminster office tel: withdrawn
ADVICE SURGERY DETAILS:
I hold regular surgeries across the constituency. Please call my office to book an appointment. 417 2000.
Please let my office know if you - or anyone accompanying you to my surgery - have any disability requirements.
Please note, Sharon's website is NOT funded through Parliamentary expenses.