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Photo Credit: NK-Photography, 2017
Welcome to my contact page.
I'm always interested to hear what people in my constituency are concerned about, and keen to try and help them with problems they may be experiencing with Government Agencies or (where I can) other organisations.
NB - When getting in touch - If you can, you should put your complaint or problem in writing as this helps me to comply with GDPR for authorisation purposes, and also helps to avoid any misinterpretation on our part.
Under GDPR, Government Departments such as HMRC will insist on written authorisation for us to correspond on behalf of a constituent.
National Government issues
As your MP, I can try and help you get some advice with problems you may be experiencing with Central Government or take up correspondence with Central National Government Departments and Agencies, such as the Passport Office, HMRC, DWP, Jobcentre Plus or the Child Support Agency (CSA).
I can also help with complaints against the NHS, although you do NOT need to go through an MP's office to contact the Health Service Ombudsman. The Health Ombudsman can be contacted directly.
I will also try and help you (where possible) to get some answers from private companies. However, please be aware, that whilst they are not obliged to respond to me, I have found that most genuine, responsible and customer-friendly companies will always try and address and rectify the problems of their customers - but, unfortunately not all companies will do this.
For help with energy companies or mobile phone providers, please find a link here with advice for using Ombudsman Services: Consumer Group Which? advice on using Ombudsman Services
Please be aware, that MPs are elected to represent their constituents in Parliament on national government matters. Your local Councillors are elected to represent you in local government matters. MPs are not in charge of the Council or Local Councillors.
When it comes to local issues such as: litter, bin collections, planning, anti-social behaviour, local social services provision or housing, contacting your local Councillor is generally your best route to try first, although I am happy to try and help you and your Local Councillor with these issues as well, if I can.
You can find out who your local Councillors are here.
If you are a tenant of a Registered Social Landlord (RSL), such as Gentoo for instance, you can contact the Housing Ombudsman on their website > or call: 0300 111 3000 - Lines are open Monday to Friday from 9:15am to 5:15pm (except public holidays), or email : firstname.lastname@example.org - Please note, they will insist that you have exhausted all avenues of complaint first before they will make any investigation on your behalf. If you have made a complaint against your social landlord, they should respond to you within eight weeks.
Legal and Financial Advice
Please note that neither I, nor my staff are able to provide any financial or legal advice.
The Citizens' Advice Bureau (CAB) may be better-placed to help you on these issues, and you can find your local bureau here.
Contacting me in my Shadow Ministerial capacity
If you are contacting me regarding a specific personal health case in my capacity as the Shadow Public Health Minister, unfortunately I am unable to respond to your specific case if you are not my constituent. Therefore, I would suggest you contact your own local Member of Parliament, whom you can find on this website by typing in your postcode https://www.writetothem.com and they will be able to help you with your case.
However, if you wish to contact me regarding a national Labour Party public health policy matter, then please e-mail me using the details below. Please specify this in your correspondence.
To get in touch you can fill in the form below, or use the other methods listed below.
Please don't forget to include your full contact details (name, address and postcode), as this allows us to verify that you are a constituent.
Please remember, there is a very strictly-adhered-to convention at Westminster that Members of Parliament don't intervene in matters affecting the constituents of other MPs; if you're unsure who your MP is, you can check here.
Before you get in touch, you might also like to have a look at the Gov.UK website, which may be able to point you in the direction of the most appropriate service to address the issue you wish to raise.
I look forward to hearing from you.
Constituency Office postal address: Unit 1, Vermont House, Concord, Washington, NE37 2SQ
Constituency office tel: 417 2000
Westminster postal address: Office of Sharon Hodgson MP, House of Commons, London SW1A 0AA
Westminster office tel: (020) 7219 5160
ADVICE SURGERY DETAILS:
I hold advice surgeries in the constituency. Please call my office to book an appointment. 417 2000, or email: email@example.com
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Data protection: Please be aware that new General Data Protection Regulation (GDPR) legislation came into effect from the 25th May 2018. You can check your rights on The Information Commissioner's website.
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